Gaming should always be a source of entertainment, never a source of stress or financial hardship. hajbee is fully committed to providing a safe, fair, and controlled environment for every player in Bangladesh. Our responsible gaming programme gives you the tools and information you need to stay in control.
At hajbee, we believe that online gaming is a form of entertainment — not a way to earn money or escape from everyday problems. The vast majority of players who use our platform do so responsibly and within their means. However, we also recognise that for a small number of individuals, gambling can develop into a pattern that causes harm. That is why responsible gaming sits at the heart of everything we do at hajbee.
Our responsible gaming framework is built around three principles: prevention, early intervention, and ongoing support. We proactively equip every registered player with tools to set their own limits before problems arise. We monitor gameplay patterns to identify early signs of harmful behaviour. And when a player tells us they need help, our support team responds with urgency, empathy, and practical action — 24 hours a day, 7 days a week, from Dhaka to Chittagong, Sylhet to Cox's Bazar.
It is important to understand that responsible gaming is not solely about preventing addiction. It is also about making sure that every session you spend on hajbee is a genuinely enjoyable one — a break from the day, a moment of excitement during a BPL match, or the thrill of spinning the reels on your favourite slot. When gaming stops being fun, hajbee's tools are here to help you press pause.
All responsible gaming tools described on this page are available free of charge to every registered hajbee player. To access any of these tools, log into your account and navigate to the Responsible Gaming section of your account settings, or contact our support team directly at [email protected].
If you feel that gambling is having a negative impact on your life or the life of someone you care about, please reach out to our support team immediately. We are here around the clock, every day of the year.
Every hajbee player has access to a full suite of self-management tools designed to keep gaming fun, affordable, and firmly within your control.
Set a daily, weekly, or monthly cap on the total amount you can deposit into your hajbee account. Once your chosen limit is reached, no further deposits will be accepted until the limit period resets. Limits take effect immediately and can only be lowered instantly — increases require a 7-day cooling period to prevent impulsive decisions.
Control the total amount you are allowed to stake across all games within a set time period. Wager limits work independently of deposit limits and give you an additional layer of spending control — particularly useful during high-action periods like BPL season or T20 tournaments when betting activity tends to spike.
Define the maximum net loss you are comfortable sustaining over a daily, weekly, or monthly period. When your losses reach the configured threshold, your account will be automatically restricted from placing further bets until the limit period refreshes. This tool is especially helpful for players who set a strict entertainment budget.
Set a maximum session duration — for example, 1 hour or 2 hours — after which you will be automatically logged out of your hajbee account. You will also receive a gentle on-screen reminder when you are approaching your chosen session limit so you can decide whether to continue or take a break before the automatic logout occurs.
Take a short break from gaming without permanently closing your account. hajbee offers time-out periods of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, deposit, or place bets on the platform. The time-out period cannot be cancelled once activated — this deliberate design prevents impulsive reversal decisions.
If you feel you need a longer break, you can self-exclude your account for a minimum of 6 months or permanently. During self-exclusion, your account is fully suspended — you cannot log in, and you will be removed from all marketing communications. To request self-exclusion, contact our support team at [email protected] with the subject line "Self-Exclusion Request".
Problem gambling can develop gradually and is not always immediately obvious — even to the person experiencing it. The following warning signs may indicate that gambling has moved beyond entertainment and is beginning to cause harm.
The following questions can help you reflect honestly on your current relationship with gambling. There are no right or wrong answers — this is a private exercise for your own awareness.
Have you ever gambled with money that was set aside for essential expenses such as rent, groceries, or utilities?
Do you find yourself thinking about gambling when you are doing other activities — at work, during family meals, or while trying to sleep?
After a losing session, do you feel a strong urge to return and keep gambling in order to win the money back?
Has anyone close to you — a partner, parent, sibling, or friend — expressed concern about how much time or money you spend gambling?
All responsible gaming tools are accessible directly from your hajbee account. Here is how to set them up in a few simple steps.
Visit the hajbee Login page and sign in using your registered username and password. All responsible gaming tools are only accessible to verified, logged-in account holders.
Once logged in, click on your account icon in the top right corner and select "Account Settings" from the dropdown. From there, navigate to the "Responsible Gaming" tab.
Select the tool you wish to activate — deposit limit, wager limit, loss limit, session time limit, time-out, or self-exclusion. Set your preferred parameters and confirm your selection.
You will receive a confirmation notification once your tool is active. If you need assistance at any stage, contact our support team at [email protected] — available 24/7 in Bangladesh Standard Time (UTC+6).
Responsible gaming begins with the right mindset before you even place your first bet. At hajbee, we encourage every player in Bangladesh to follow these practical guidelines whenever they engage with our platform.
Set a budget before you start. Decide in advance how much you are comfortable spending as entertainment — not as an investment — and treat that amount as your absolute maximum. Never deposit more than this figure, regardless of how a session is going.
Keep track of time. It is easy to lose track of how long you have been playing, especially during an exciting cricket match or a long slots session. Use hajbee's session time limit feature to set an automatic logout, and take regular breaks to check in with yourself.
Never chase losses. A losing streak is a normal part of gaming. Trying to win back money you have already lost by placing larger or more frequent bets is one of the most common and harmful patterns in problem gambling. Accept each session's outcome and log out if you are feeling frustrated or chasing results.
Do not gamble under the influence. Avoid placing bets when you are tired, emotionally distressed, under the influence of alcohol, or in any state where your judgement may be impaired. Decisions made in these conditions are rarely the decisions you would make with a clear head.
hajbee is an 18+ platform and we take the protection of minors extremely seriously. However, we also recognise that parents and guardians have an important role to play in ensuring that children and young people cannot access online gambling platforms through shared family devices.
Never share your account details. Your hajbee username and password must not be shared with anyone, including family members. If a young person gains access to your account credentials, they could access the platform on your behalf. Store your login details securely.
Use parental control software. A range of third-party parental control applications are available that can restrict access to gambling websites on shared computers, smartphones, and tablets. We recommend exploring tools such as Net Nanny, Qustodio, or your device's built-in parental control settings to block access to gambling content for any user under 18.
Log out after every session. Always log out of your hajbee account when you have finished playing, especially on devices that are accessible to other household members including children.
Report underage access immediately. If you suspect that a person under the age of 18 has accessed or registered on the hajbee platform — whether your own child or anyone else — please contact us immediately at [email protected]. We will investigate promptly, suspend the account, and securely remove any associated data.
hajbee is committed to keeping every gaming session safe, fair, and enjoyable. Explore our games, read our FAQ for quick answers, review our full Terms & Conditions, or log in to your account and set your personal limits today.